ClozeLoop Privacy Policy
Privacy Policy (Last Updated April 16, 2020)
ClozeLoop, Inc. (“ClozeLoop”, “ClozeLoop University”, "us" or "we") provides this privacy policy (“Privacy Policy” or “Policy”) to inform you, as a user of our Services (“you” or “user”), of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our website, accessible at www.ClozeLoop.com (the "Website") and from the services, features and content used in connection with the Website (collectively “Services”).
As used in this policy, the terms "use” or “using" information include using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
Updates
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy via the Services and providing notice to you via email. Continued use of the Services constitutes your acceptance of the updated Privacy Policy. You are advised to consult this Policy regularly for any changes.
Our Policy Toward Children
You may not use the Services unless you are 18 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected]. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Information Collection and Use
Our primary goals in collecting information are to provide and improve our Services and to enable users to enjoy and easily navigate the Service.
Personal Information
When you register with us through the Services, we may ask you for personal information, including but not limited to your name, phone number, email address, LinkedIn URL, Facebook URL, or home address (“Personal Information”). For example, we may collect your name and email address in connection with registration to use the Services. We use the Personal Information you provide only to provide you with the Services and to administer your inquiries.
The Personal Information we collect and use is reasonably necessary for us to provide you with Services you would expect from us, including:
for purposes necessary or incidental to providing you with the Services that you or your business or company have ordered or requested from us;
to communicate with you (including by email and including in relation to changes to our Services);
for system administration (including the provision of support where applicable);
for network analysis and security;
to allow you to participate in interactive features of our Services that may be available;
to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our Terms of Services or that you are, have been or may be engaged in any unlawful activity; and
as required or permitted by any law (including privacy legislation).
We may also use your email address to contact you with ClozeLoop newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the “unsubscribe” instructions provided in any of the communications or contact us via email at [email protected] (See "Changing or Deleting Information," below.)
Log Data
When you visit the Services, whether as a registered user or a non-registered user just browsing, our servers may automatically record information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Services, pages of our Services that you visit, the time spent on those pages, information you search for on our Services, log-in status including access times and dates, and other statistics.
We use the Log Data in order to improve our Services, including to increase our Services’ functionality and user-friendliness and to better tailor our Services to our users' needs. We also use Log Data in order to verify that users of the Services meet the criteria required to process their requests.
Google Analytics
We use service providers such as Google Analytics to collect, monitor and analyze this Log Data, and, accordingly, this Log Data may be shared with Google and potentially other service providers that have their own privacy policies (for example at http://www.google.com/policies/privacy/) addressing how each party uses such information. We do not share your Personal Information in connection with such Log Data.
Cookies
Like many online services, we use "cookies" to collect some Log Data. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your log-in information for future logins to the Services. Second, we utilize session ID cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by users and web traffic routing on the Services. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Services and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the Services if you do not accept cookies.
Information Sharing and Disclosure
Generally, only our staff will access your Personal Information and then only on a “need to know” basis. Your Personal Information, however, may be shared with third parties in certain circumstances, and you consent to such sharing, as follows:
Personal Information Sharing
ClozeLoop will not share your name or contact information with any third parties except as provided in this Policy. If you choose to join office hours for any of our courses, these sessions might be recorded and your video and audio contributions to the meetings may be used in future courses or in marketing materials for ClozeLoop University.
Aggregate Information
We may share anonymous, aggregated information that does not identify you personally, including Log Data, with third parties for industry analysis, profiling, and benchmarking. Any anonymous, aggregated information shared in these contexts will not contain the Personal Information provided by you.
Services Providers
We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services’ features) or to assist us in analyzing how our Services is used. These third parties may have access to Personal Information or Log Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
ClozeLoop cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of ClozeLoop or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
Business Transfers
ClozeLoop may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization or sale of our assets or in the event of bankruptcy.
Changing or Deleting Your Information
You may review, update, correct or delete the Personal Information provided during registration to use the Services by contacting us. If you delete all or part of such information, then your account may become deactivated. If you would like us to delete your account in our system, please contact us at [email protected] with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Security
ClozeLoop is concerned with safeguarding your information, and we use reasonable efforts to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. ClozeLoop is hosted in a security-hardened server environment that uses multiple firewall layers and other advanced technology to prevent interference or access to your data. When data is entered or accessed via the Services, all information exchanged using our servers is encrypted using secure socket layer technology (SSL) to protect all data in transit. We also encrypt sensitive information, such as calendar subject lines and calendar bodies, wherever it is stored on our systems to ensure your data is safe, secure, and available only to your registered account.
International Transfer
Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, ClozeLoop transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links to Other Sites
Our Services may contain links to other websites. If you choose to visit a third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at [email protected].